The products and services offered by Selligo Ltd are classified under "services instantly performed in an electronic environment or intangible goods instantly delivered to the consumer" according to the Electronic Commerce Regulation and the Distance Selling Agreements Regulation. Therefore, there is no right of withdrawal or refund.
Before purchasing a product, the order process should be recorded via video to document the transaction. This recording can serve as a reference in case of any disputes after the order is completed.
Stock Issues: If the purchased product is out of stock, you are entitled to request a refund. However, to qualify for a refund, you must provide the video recording of your purchase and report the issue to the authorities. If deemed appropriate by the authorities, the amount will be credited to your account as balance.
Homepage showcase ads, highlighted ads, marketplace showcase ads, and chat & notification showcase ads are applied to your advertisement instantly in an electronic environment. Therefore, they are non-refundable.